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NOTE: Hey folks! We're in the middle of the biggest launch in our history. Please allow up to 48 hours for responses and be patient with Katherine as she heroically resolves a RECORD number of tickets :)
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Did you take steps to "help yourself" before submitting this ticket? E.G. Did you check your spam folder for login details? Did you thoroughly search the members area for things you were trying to locate? Did you look for tutorials online for basic technical stuff first? Promise?